Booking and Student Accounts

How do I book accommodation?

Browse listings, select a room type, choose your move-in date, and complete payment through checkout. You can review your booking status from your profile history.

Can I cancel or change a booking?

Cancellation and change rules depend on the listing terms, landlord policy, and applicable law. Contact support if you need help with a disputed or urgent booking issue.

Landlord and Listings

How do I list my property?

Register as a landlord, verify your profile, and use Add Property to submit your listing. Listings may be reviewed before becoming publicly visible.

Why is my listing not visible?

A listing can be hidden when verification is pending, required fields are incomplete, or content needs correction to meet platform policy.

Payments and Technical Help

What payment methods are supported?

OASIS does not process payments in the first release. After a booking is approved, arrange payment directly with the accommodation provider and keep written confirmation of the agreement.

What if payment fails?

Contact the accommodation provider first for payment questions. If you believe a listing or booking conversation is unsafe, contact OASIS support with the listing and booking details.

Contact Support

• Email: support@skc.co.zw
• Privacy: privacy@skc.co.zw
• Website: https://www.skc.co.zw/